1. Handle and Shipping time:

• All products are customized and handmade according to your demand, the handled time is in 1-3 business days.
• Please allow 24 to 48 hours for the tracking information to update.
• Due to the effect of pandemic, there may be delays in order processing and shipping.

2. Order Modifications Or Cancellation:

• After having placed your order, you have 12 hours to contact us and request the order modification or cancellation with free of charge.
• After 12-24 hours, your order has already been in processing production. If you request the cancellation, 30% of the total bill will be imposed as cancellation charge.
• Also, there is no refund for cancellation after 24 hours of ordering.

3. Shipping Methods, Costs, and Delivery Times:

Standard Shipping Cost

US – CA:

• First item: $4.95
• Each additional item: $2.95

EU – AU – NZ

• First item: $6.95
• Each additional item: $2.95

Delivery time:

• US – CA : 10 – 15 business days
• EU – AU – NZ : 15 – 21 business days

Express Shipping Cost

US – CA:

• First item: $21.95
• Each additional item: $14.95

EU – AU – NZ

• First item: $21.95
• Each additional item: $14.95

Delivery time:

• US – CA : 6 – 9 business days
• EU – AU – NZ : 6 – 12 business days